Terms of Service

These Terms of Service apply to your use of https://organicnailsfairfax.com, our appointment booking, our salon services and our text message program, all provided by Organic Nails And Spa 2, doing business as Organic Nails & Spa ("we", "us" or "our"), at 12589 Fair Lakes Cir, Fairfax, VA 22033. By using our website, booking a service or opting in to texts, you agree to these terms.

1. Age Restriction 18+

You must be 18 years of age or older to use our website forms, book appointments online or enroll in our SMS program. Services for children, such as our Royal Princess and Prince menu for kids 11 and under, must be booked by a parent or guardian, who must stay at the salon during the child's appointment.

2. SMS Program Description

Organic Nails And Spa 2 Text Messaging is the text message program run by Organic Nails & Spa. When you opt in on our website, you may receive these types of messages:

• Appointment confirmations
• Appointment reminders
• Rescheduling, cancellation and running-late notices
• Replies to questions and requests you send us
• Promotional offers, seasonal specials and gift card news, only if you separately opted in to marketing messages

Message frequency varies. Consent to receive messages is not a condition of purchasing any service.

3. Opt-Out Instructions

You can control our texts at any time by replying with one of these keywords:

4. Message and Data Rates

Check your mobile plan for details on what your carrier charges for text messages and data.

5. Carrier Liability Disclaimer

Mobile carriers, including T-Mobile, AT&T, Verizon and Sprint, are not liable for delayed or undelivered messages. Delivery depends on your carrier's network and coverage, which are outside our control.

6. Support Contact

Need help with an appointment or our text program? Reply HELP to any message or contact us directly:

7. Privacy Policy

Our Privacy Policy explains how we collect, use and protect your information, including your mobile number and SMS consent. Read it here:

https://organicnailsfairfax.com/privacy-policy

8. Cancellation Policy

We hold your chair and your nail tech's time for you, so please be considerate with changes.

• Please cancel or reschedule at least 24 hours before your appointment, online or by calling the salon
• If you're running more than 15 minutes late, we may need to shorten your service or move you to the next available time so other guests aren't kept waiting
• Guests with repeated late cancellations or no-shows may be asked to provide a card or deposit to hold future bookings
• Group bookings and parties should be cancelled at least 48 hours ahead
• Gift cards are not refundable for cash

You can cancel your SMS enrollment at any time by replying STOP, as described in Section 3.

9. Governing Law

These terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law rules. Any dispute relating to these terms or our services will be handled in the state or federal courts located in Fairfax County, Virginia.

10. Salon Policies

Health conditions, allergies and injuries

Please tell us about any health conditions, allergies or injuries that could affect your service when you book. We may adjust or decline a service if it isn't safe for you.

Personal belongings

We are not responsible for loss of or damage to personal property in the salon. Please keep your belongings secure.

11. Pricing and Services

Prices on our website are current at the time of posting and may change without notice. Services listed as "Starting from" vary by length, design or the time needed, and your nail tech will confirm the final price before starting. Service times are approximate.

12. Changes to These Terms

We may update these terms from time to time. The date at the top of this page shows when they last changed, and continued use of our website, services or SMS program means you accept the updated terms.